How Kudos dramatically reduced support tickets and 2Xed their business with Prive
As a high-growth DTC brand, Kudos was being hindered by ReCharge's subscriptions functionality. After significant subscriptions-related support inbound and the inability to seamlessly offer prepaid subscriptions that worked, the Kudos team decided to migrate to Prive. Within 3 months, Kudos dramatically reduced their support inbound, increased AOV by 100%, and doubled their overall subscription business.